Privacy Policy

Last updated: March 2026 · Roya International LTD · Company No. 14283252 · ICO Registration Pending

1. Who We Are

Roya International LTD is a UK-registered international property investment consultancy. We operate across the United Arab Emirates, United Kingdom, and Saudi Arabia. Our registered office is in Manchester, United Kingdom.

2. Data We Collect

Information you provide: Name, email, phone number, nationality, budget range, investment preferences, and any messages you send through our forms or WhatsApp.

Automatically collected: IP address, browser type, device information, pages visited, referring website, and cookies (see our Cookie Policy).

From third parties: We may receive information from advertising platforms (Meta, Google) about your interaction with our advertisements.

3. How We Use Your Data

We use your personal data to: respond to your property enquiries; provide investment advisory services; send property recommendations matching your criteria; schedule viewings and consultations; process transactions; send marketing communications (with your consent); improve our website and services; comply with legal obligations.

4. Legal Basis for Processing

Consent: Marketing emails and property alerts (you can opt out anytime).
Contractual necessity: Providing advisory services you've requested.
Legitimate interests: Improving our services, fraud prevention, website analytics.
Legal obligation: Anti-money laundering (AML) and Know Your Customer (KYC) checks.

5. Data Sharing

We may share your data with: property developers (to facilitate transactions); partner agents in UAE, UK, or KSA; legal and compliance service providers; payment processors; government authorities (when legally required, e.g., AML reporting). We never sell your personal data to third parties for marketing purposes.

6. International Transfers

Your data may be transferred to and processed in the UAE, Saudi Arabia, or other countries where our partners operate. We ensure appropriate safeguards are in place including standard contractual clauses where required.

7. Data Retention

We retain your personal data for as long as necessary to provide our services, typically up to 6 years after our last interaction for legal and regulatory compliance purposes. Marketing data is retained until you withdraw consent.

8. Your Rights (GDPR)

Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; erase your data ("right to be forgotten"); restrict processing; data portability; object to processing; withdraw consent at any time. To exercise these rights, email us at info@royainternational.co.uk.

9. Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, secure hosting, and regular security reviews.

10. Children

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy periodically. The "last updated" date at the top indicates the most recent revision.

12. Contact & Complaints

Roya International LTD
Manchester, United Kingdom
Email: info@royainternational.co.uk · Phone: +44 755 243 7575

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data rights have been violated.